This privacy policy discloses the privacy practices for VIVA International Food and Restaurants, Inc. (“Viva”, “we”, “us”). This privacy policy applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole holders of the information collected on this site that is voluntarily given by you or such data automatically collected by this platform with your consent (“Personal Data”). We only have access to/collect Personal Data that you voluntarily give us via email or through this platform. We will not sell or rent your Personal Data to anyone. By providing us your Personal Data to avail of our products and Services or in any business interaction with us where your Personal Data is required, you are consenting to the collection, use, access, transfer, storage, and processing of your Personal Data as described in this Privacy Policy.
We will use your Personal Data to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as to complete a delivery, fulfilling orders, assisting with promotions, providing technical services, and the like. These companies may have access to Personal Data if needed to perform such functions. However, these companies may only use such Personal Data for the purpose of performing that function and may not use it for any other purpose. While we always strive to require third parties with whom we have agreements to comply to appropriate privacy policies, you agree that Viva is not responsible for any violations of this Privacy Policy, nor for actions, omissions or negligence of any such companies.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
The creation of a service account on this platform assumes that you, or if you are below 18 years of age, that your parent/s or guardian/s have understood and accepted the terms and conditions of this policy, and have given their consent and permission as a person aged 18 years old and above for such continued access and/or use, and are deemed to have agreed to the Privacy Policy.
Viva shall not, under any circumstances, be liable for any consequences, legal or otherwise, arising from any misrepresentation and/or false information provided to it regarding the Personal Data given, including but not limited to, the age of the creator/user of any service account/s.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information or Personal Data via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees or third parties as described above who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Retention of Personal Data
Viva only retains Personal Data for as long as the retention is required for the purposes for which we collected the Personal Data, the purposes described in this Privacy Policy and for our business and legal purposes. Generally, we do not retain Personal Data for a period of longer than five (5) years after the original purposes for which the Personal Data was collected have ceased to be applicable, unless otherwise required by law or other mandatory directions by court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
For privacy concerns, our Data Privacy Officer (DPO) may be contacted at DPOVivaCommunications@viva.com.ph or at +63 2 687 5853 local 789.